Tips & News
Paul has managed and guided some of the largest and most luxurious cruise ships in the world, taking him to speak on stages all over the globe where living with his customers, clients, and co-workers was a way of life. His time on the high seas has taught him...
A MESSAGE FROM AUTHOR ROB LOFTHOUSE... Hello Fellow Military Authors – I want to introduce you to the Veteran’s Breakfast Club (VBC). If you’ve never heard of them, a little background will help: The mission-guiding slogan of the VBC: “Every Veteran Has a...
Ginny Whitelaw’s Resonate: Zen and the Way of Making a Difference Featured in Nautilus Book Awards FEATURE FOCUS page
Ginny Whitelaw's Resonate: Zen and the Way of Making a Difference has been included in Nautilus Book Awards November 2021 Feature Focus page, highlighting Whitelaw's book in the Threads of Connection section as an insightful and inspirational gift to give this holiday...
The November 2021 Midwest Book Review Bookwatch is in! The Demon in Disguise by Ashley Elliot with Michael J. Coffino "The Demon in Disguise: Murder, Kidnapping, and the Banty Rooster belongs in any collection strong in true crime stories. It brings to life...
The global disruption caused by the pandemic, climate change, technology, and new customer expectations is unparalleled. Overnight, entire economies, education systems, and social infrastructures came to a grinding halt. Nowadays, many companies, organizations,...
Mind, Body, Kitchen: Transform You & Your Kitchen for a Healthier Lifestyle
By Stacey Crew
Mind Body Kitchen: Transform You & Your Kitchen for a Healthier Lifestyle takes you on a journey to shift your thinking and head toward long-lasting, sustainable change. Stacey Crew, certified health coach and organizing expert, demonstrates that the way to break the cycle and find optimum health is to get your mind right, get your body moving, and get your kitchen in order.
Fairly Smooth Operator: My Life Occasionally at the Tip of the Spear
By Caroline Walsh
Caroline Walsh’s journey from enlisted Coast Guard member to CIA analyst includes boot camp, Hamptons yachters named Gary, meaning making in Guantanamo Bay, and a session with a Veterans Affairs-assigned therapist who has fourteen cats, one of which cures migraines. From sexual harassment and suicide to laughing about how her predator’s moment to make her prey was oddly interrupted, Fairly Smooth Operator covers serious topics as readers become a fly on the wall.
The Hip Shot
By Michael L. Miller
When Skeeter Ellington doesn’t show up for happy hour one Friday afternoon, his drinking buddies fear something is wrong. Across town, Hazel Owens struggles to keep a music studio above water, and now her significant other, Dr. Carol Baxley, isn’t responding to texts or calls. Tangled in a web of hatred, misogyny, and possible criminal collusion, The Hip Shot pulls all these threads together, leading to one exciting conclusion.
Author of You Can’t Make This Ship Up
Q. What do you consider to be one of the most important messages in You Can’t Make This Ship Up?
A: For businesses to succeed, it is more important than ever to create exceptional experiences that exceed expectations. Consumers make decisions based on emotion, so build a relationship with your customers based on trust. If there are problems with your product or service, work hard to correct them the first time in a timely manner. Follow up and follow through. Customers will be very forgiving if they know you are on their side. Create a More Than Perfect® Experience that makes your customers and employees raving brand ambassadors that will sing your praises and recommend you to friends, family, and neighbors.
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